FAQ

What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What if I don't a credit card?
If you do not have a PayPal account or credit card, there is an alternative option method of money order or concealed cash (at your own risk). Please email us for more info.

How long will it take to get my order?
We ship everything USPS through Priority & First Class Mail (most international orders go First Class International). Packages weighing 14 ounces or more (2-3 shirts and/or hoody) are shipped priority, everything under goes First Class. Orders take 1-2 days to process, plus transit time. Transit time for Priority is 2-3 business days, First Class is about 2-5 business days, and First Class International can be 8-14 business days. However, we only ship out international orders once a week so please be patient.

Can I exchange or return an item I purchase from exalté?
No, we do not accept returns and exchanges as all sales are final. We only honor returns if the wrong size or damaged items were sent out and the shipping fee will be waived.

How can we be updated with new designs or promotions?
Follow our twitter and we will keep you updated with any new items or sales.